FAQs

1. Where do you ship?

Currently, we ship to the UK only. When we rebrand to'Maranzu', we’ll expand internationally. Maranzu will be our new global brand, bringing fresh, exclusive designs with a luxury edge.

2. How much is shipping?

• Free shipping on orders of 2 or more pairs of shades

• Standard delivery (2–4 working days): £2.99

• Next day delivery: £5.99

3. Do you offer local collection?

Yes! We now offer free collection in London. Once you select “Collection (London)” at checkout, we’ll email you the pickup location and arrange a convenient time.

4.How long does delivery take?

Orders are processed within 1–2 working days. Standard delivery usually takes 2–4 working days.

5. Do sunglasses come with a case or cloth?

Yes, every order comes with a complimentary Barbzboutiquee cleaning cloth to keep your shades fresh.

6.What if my sunglasses arrive damaged?

If your order arrives damaged, contact us within 7 days of delivery at [email protected] with photos, and we’ll get it sorted.

7.Refunds & Exchanges

For hygiene and safety reasons, we cannot accept refunds or exchanges if you change your mind.

8.Damaged or Faulty Items

Every item is quality-checked and securely packaged before shipping. If your sunglasses arrive damaged or faulty, please contact us within 7 days at [email protected] with photos, and we’ll arrange a replacement or refund if needed.

9.How do I pay?

We accept all major debit/credit cards via Stripe with secure checkout.

10. Will more styles be restocked?

No restocks. Once they’re gone, they’re gone. New and exclusive designs will launch with Maranzu.